Refunds Policy

1. Introduction

At XFACTORAI LLC, we value customer satisfaction and aim to provide a fair approach to refunds. This policy explains how refund requests are assessed and processed.

2. Eligibility for Refunds

Refunds may be considered if:

• The service was not delivered as promised.
• A technical issue prevented reasonable use of the platform.
• A duplicate payment was made in error.

3. Non-Refundable Situations

Refunds are generally not offered for:

• Completed services where value has already been delivered.
• User dissatisfaction based on preference rather than functionality.
• Failure to use the service within the agreed period.

4. Process for Requesting a Refund

To request a refund, customers must provide details of the issue along with proof of payment. Each request will be reviewed by our support team to determine eligibility.

5. Resolution

If a refund is approved, it will be processed through the original payment method. Refund timelines may vary depending on financial institutions.

6. Policy Updates

We may revise this Refunds Policy to reflect updates to our service or compliance requirements. Any changes will be posted on this page.

7. Contact Us

If you have questions about our refunds policy, please contact us at:

XFACTORAI LLC
Email: contact@xfactorai.com
STE 210 - OFFICE 4812
7345 W SAND LAKE RD
Orlando, Florida 32819